Crossroads Of The Future’s Hotel Industry: Expert’s Perspective

COVID-19 has beaten the world and the nation with immense difficulties, immediately affecting business and employability across all areas, particularly the hotel and travel industry. It has been a year since Covid19 progressed along with its display of necessary steps to check, fight and overcome the destructive impact of the virus. 

Control, limitations, travel constraints – that includes the border closures – and regular necessary quarantines for global travel. New York City, the world’s connection point for trade & business, art, literature and travel– has become dormant. The majority of the New Yorkers have been living in the countryside, or Florida and tourists are inevitably missing.

Roughly 67 million tourists were presumed to visit New York in the year 2020. Instead, only 23 million arrived, an unbelievable 66% drop. The influence on the hotel industry is magnificent. The New York Times stated in September 2020 that ‘A Complete Cleanup’. Iconic hotels have forever shuttered their doors. As a result, millions of people have lost their jobs and faced huge failures in their businesses. As per the New York travel agency NYC & Company, we must wait till 2024 to reach the numbers of 2019.

The deterioration in customers will continue even beyond the financial outcomes of the health condition. Businesses have also understood that they can succeed with more limited travel. For example, they can switch from in-person meetings & gatherings far away from the office to virtual online meetings.

Visitors have become more concerned about the environmental consequences of short-distance trips. Though tourism is not supposed to reduce, the attention of carbon footprints of flight travel may hinder many in the future from travelling around the world just for a vacation in New York. The battle fronting climatic change should ultimately drive travelers to travel less for domestic and international tourism.

The only option to this pressure is to recycle and rebuild and reinvest the complete hospitality industry by granting fewer rooms and more space devoted to activities other than just staying: recreation, catering, work and welcoming families. 

Recycle — Backing government investment needs by the privatisation of state-owned assets.

Rebuild — Accumulating savings by granting tax reductions to the private sector and homes.

Reinvest — Offering incentives for construction firms to pick up the tab such as savings to replace imports and improve the nation’s global market share. Believe that the 3Rs will address and overcome the destructive impact of the virus.

The evolution and formulation of these activities will be done in association with the community or the city where the company is established. For the hospitality industry to spring back once the services resume, the business has developed new regulations and ideas to reboot its business, prioritising health & hygiene. Travelers are now involved in window-shopping on the internet for prompt getaway tours with expert hosts who can ensure protection and possess rigorous health inspections. Technologically able accommodations with medicinal amenities nearby will be an obligation. Safety and screening will display the norm with wellness at the essence of all operations. 

The hotel now becomes a living space that will be able to introduce synergies among all its services.

A novel space design will permit the hotel to offer:

• Workspaces that are different from the ones at home or a conference room in a company. The motive is to produce a work environment conducive to a meeting, creativity and privacy. To optimise the yield on investment of these workspaces, the conference rooms could even become a children’s club as part of a staycation proposal.
• Further diversified recreation services to greet daytime, weekend, and local travelers will be lots for sports, yoga, meditation, and gymming.
• Personalised, possibly bigger rooms with extra operative space for cooking and serving a meal, a functional desk, homier and more adaptable than furniture and decor.